DryRun Calls

Questions and answers

What the product does, how it scores you, what it keeps, and what we are building next.

Getting started

What is DryRun Calls?

A place to practise cold calls without burning a real prospect. You get a random scenario - a product, a buyer and a mood - then a live three-minute phone call against an AI playing that buyer. When you hang up, the call is scored out of 100 and you get specific notes on what to fix.

Do I need to sign up to try it?

No. Your first call needs no account, no email and no card. Add an email only when you want to keep going, and that unlocks the rest of a 4-call free allowance.

How is this different from reading a script or a sales book?

You have to talk. Under time pressure, to someone who interrupts, in a situation you did not choose. Reading about objection handling and handling an objection out loud with three minutes on the clock are different skills, and only one of them is the job.

Do I need a headset or any setup?

A browser and a microphone. It works on a laptop or a phone. Use headphones if you can, so the prospect's voice does not feed back into your microphone.

The call

What actually happens on a call?

The phone rings and the prospect answers, usually mid-something and usually not pleased to hear from you. You have three minutes. They interrupt, they object, and they hang up if you waste their time. There is no script and no single right answer.

Can I choose the scenario?

Not today, and the randomness is deliberate: you practise thinking rather than rehearsing one pitch you have already mastered. Choosing your own difficulty is the sales equivalent of picking the lightest weights in the gym. Practising a specific real call is something we are working on - see what's coming, below.

What if the prospect says something odd, or the call breaks?

Tell us. There is a feedback link at the bottom of every page, and a call that went wrong is the single most useful thing you can send. Mention roughly when it happened and we can look at the actual call.

Scoring

How does the scoring work?

After you hang up, the full transcript is graded across eight weighted skills and totalled out of 100. Each skill comes with the reasoning behind its score, so you can disagree with it, which is more useful than a number on its own.

What are the eight skills?

In weight order: opener & pattern interrupt (12), purpose & relevance (12), discovery (16), objection handling (18), value framing (12), talk/listen balance (10), control & next step (12), and composure & tone (8). Objection handling and discovery carry the most because they are where real calls are won and lost.

Is the score fair?

It is consistent, which matters more. The same rubric grades every call, and the total is the sum of the eight parts, so the number always matches the breakdown underneath it. It is a practice score, not a verdict on you.

Why did I score badly on a call that felt good?

Usually talk/listen balance or control. A call that feels good to the rep is often one where the rep talked a lot and the buyer agreed politely to get off the phone. Read the per-skill reasons rather than the total.

Teams and coaching

Can I practise with my team?

Yes. Anyone can start a team in one step - name it, invite the people you coach, and you own it. There is no seat minimum and no contract, and setting one up is free. You only pay when you buy calls.

How does a shared wallet work?

You buy a pack of calls once and the whole roster draws from the same pot, so a member with none of their own free calls left still practises on the team's balance. There is no per-person limit unless the organiser sets one - and if they do, the person who hits it is told why rather than just refused.

What can a coach see?

Your roster's nicknames, each person's best score, their latest one, whether it is going up, and how many calls they have run since joining - plus what the wallet has spent and who spent it. That is the whole list. A coach never sees what anybody said on a call, never sees the skill-by-skill breakdown behind a score, and never sees an email address. Transcripts are not shown to anyone on your team at all; our support can open one only with a stated reason, which is recorded and which that person can read on their own account page.

Do my team's scores show up on the public leaderboard?

The two boards are separate. Your team's board is only visible to the team, and being on it comes with joining - it is stated in the invitation and on the screen where somebody accepts. The public leaderboard is a different question and stays each person's own choice, switchable both ways at any time; anybody who signs up from a team invitation starts off private there.

Privacy

Is my call recorded?

No. Your audio goes straight from your browser to the speech model and is discarded as it goes. We never receive it and cannot play a call back. The text transcript is kept so the call can be scored and re-read.

Who sees my score?

Only you, unless you choose to compete. The public boards are opt-in, and turning competing off removes your past entries as well as future ones. The one exception is a team you have joined: its board and its organiser see your nickname, best score and trend for calls made after you joined, which is part of accepting the invitation and is said before you accept. Your transcript is never shown to another user, and nobody but you sees your skill-by-skill breakdown.

Can I get my data deleted?

Yes. Email support@dryruncalls.com and we will remove the calls, transcripts, scores and the account itself. It is not a flag, the rows go.

The free tier

How many free calls do I get?

1 without an account, and 4 in total once you add an email - that first call counts toward the total. The free tier is a fixed allowance rather than a trial with a clock on it. There is no deadline and nothing expires.

Can I get more free calls?

Invite someone. Every person who signs up from your link adds 3 calls to your account, up to a cap shown on your Arena page.

What happens when I run out?

Nothing disappears. Your scores, badges, streak and leaderboard position stay exactly as they are, you just cannot start a new call. You can invite someone and earn more free calls, or buy a pack. Every feature stays available either way - there is no locked content.

Paying for calls

What does it cost?

Packs of calls, in two ladders - one sized for a person and one for a team to share. The bigger the pack, the less each call costs. Every price is on the pricing section of the home page, read live from the same table the checkout charges from, so the two can never disagree.

Is there a subscription?

No, and there is not going to be one. You buy a pack of calls and use them within 90 days. Nothing renews, nothing is charged again, and there is no card kept on file for a future bill.

Do I get more features if I pay?

No. Paying buys calls, nothing else. The scoring, the coaching, the leaderboards, the badges and the streak are the same whether you have ever paid or not, and inviting people earns free calls permanently.

Can I get a refund?

Yes - if you have not used the calls, write to support@dryruncalls.com within 14 days and we will refund the pack in full. Once you have started spending a pack we cannot take those calls back, so a part-used pack is a conversation rather than an automatic refund - and we would rather hear what went wrong. You get free calls before you ever pay, so nobody should be buying this blind.

What happens to calls I do not use?

A pack lasts 90 days from the day you buy it. Free calls and calls you earned by inviting people do not expire at all - only bought ones have a clock, and your account page shows the date for each.

What's coming

DryRun Calls is early, and what gets built next depends on what people ask for. These are the directions we are weighing. None of them exists yet and there is nothing to buy today - the button records that you want it, so we build the one people actually want.

More calls

A paid tier for practising as often as you like, with a stated allowance rather than a vague promise.

Track how you improve

Your eight skills plotted over weeks, so you can see whether the thing you have been working on is actually moving.

Rehearse a real call

Tell us who you are calling and what you sell, then practise that specific call before you make it.

Practise with my team

Private boards and shared challenges for a sales team, with a manager's view of who is improving.

Something we did not answer?

Ask us anything, tell us what is broken, or say what you wish it did. We read all of it.

Easier to just try it

Three minutes, one AI prospect, one score. No sign-up for your first call.